|
| ||||||||||||||||||||||||||
|
|
Feedback |
|
Get Interviewed for a White Paper Article |
Bennet-Tec is begining an experiment - we'd like to interview users of Bennet-Tec components and write about you and your applications. The resulting articles will be posted to the Bennet-Tec web site along with your name, photo, company information, product information . . .
|
|
What our customers are saying... |
The following are comments from users of Bennet-Tec components.
Please let us know if you'd like to be added to the list.w
|
From: "Richard Whatley"
. . .
Thanks for the reply.
Regards
Rich
|
|
Subject: Transfer of MetaDraw licence ( Support L-13034 )
. . . Regards,
John Nye
|
|
From: "Jessica Barker" Our product is called QSPlus and is a professional tool for Quantity Surveyors ( I think you call them Cost Engineers ) in the construction industry. Thanks again, your support is fabulous and my first tree is coming along nicely. Have a good weekend. Jess
www.ndc.co.za
|
|
From: Francis Van der Sande
Hello Brindle,
We are really very pleased with your very quick support and it works
fine now.
Finding a good ocx is one thing, but receive quick support is another
thing and often a big disaster !
But we are really very pleased with your product and your quick support.
We will certainly inform our contacts about our good experiences !
Thank you !
Francis Van der Sande,
|
|
From: "Mitchell, Colin"
Hello John,
Thank you for the lesson in CellDef.Format. That's exactly what I need. I must say, this is one of the best controls I've ever used.
And thanks again for the quick reply. I'm a satisfied customer. Keep up the good work.
Cheers!
Colin Mitchell
|
|
From: "Jake Lawlor"
Thanks Jeff,
I've prepared the case study for Alaska Tanker.
. . .
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Agilitas had the desire to build a very intuitive user interface that would provide single click access to complex voyage measurements and reports for the Alaska Tanker fleet and scheduling team. Pressed with time, we searched for a control and licensing model that would help us create a dynamically generated, interactive graphic driven from the voyage meta-data. Bennet-Tec's MetaDraw 2.0 for .Net was our top choice.
In a few short weeks we completed this feature of our solution, which is the centerpiece for voyage navigation on the landing page. We found the integration and support from Bennet-Tec to be outstanding. Several times we emailed and called regarding development questions and received a timely response. Although we only tapped the surface of what the MetaDraw control can do, the decision to integrate this control was very strategic and has contributed significantly to the high user acceptance of our solution!
. . . .
|
|
From: "Thomas Thompson"
Jeff,
Thanks for adding us to your
screenshots page. The description and link on
your page look good. I think the fact that you will link to our website
will make it so your page for Drawing Board shouldn't need any more
screenshots or contact information, since that's all available on our site.
Feel free to use the following paragraph about my experience with MetaDraw:
MetaDraw is great for CAD applications such as Drawing Board. The vast
number of properties, methods and events it provides makes it so you can do
a lot more with it than you might initially think. MetaDraw enabled us to
implement features such as letting the user define his own units, scale,
paper size, layers, and sheets. The ObjTags property has enabled us to save
a huge amount of data for any object on the drawing. It was easy to
implement very powerful drawing navigation features, such as precise
mousewheel zooming and panning, zoom and pan mode, zoom in/out, zoom window,
zoom to fit, etc. We even use MetaDraw for behind-the-scenes things such as
saving collections of user-defined objects in the Catalog Browser. MetaDraw
is a pleasure to use because it is so full-featured and stable, the help is
excellent, and the customer support from Bennet-Tec has always been great.
Thomas
|
|
From: "Alan Vranian"
Thanks again, Jeff. You know, I'm using tlist more robustly in this
application than I ever have before... and its truely amazing software.
I bought it way back because its the only grid control out there that
supports a three-state checkbox in the cells, which was what I
needed. Since then I've used it for a variety of multi-column lists
and really simple trees with children. This new application is
making me really learn what this can do and you guys should
be proud of what you've created... really.
Yes, you may feel free to pass on my comments to prospective customers and if you want to give my email as a reference,
I'd be happy to reply to them if they asked me anything.
|
|
From: "Marie Chan_Gove"
Hi Jeff,
Thanks for the reply.
I also wanted to let you know that our Asvaco Product (which uses AllText
and MetaDraw ) was featured in a major television show today in Los Angeles
(KTLA-5). You can also watch it at
Regards,
Marie
|
|
From: "Richard Whatley"
As to my overall feelings about the product I have found it really great
use. I employ a lot of purchased components and this is one of the few that
works and is used the way you think it should. Some are so counter intuitive
I wonder why I bought them. The methods, events, etc are all very intuitive
in Tlist. I made a very large conversion from using the Microsoft treview to
Tlist (really was dreading doing it, too.) The amount of code was at least
75% less and it took me only a few days to convert. I now have a better
product as well. BTW the documentation and examples are pertty good.
Regards
Rich W
|
|
From: Mike Kamish
Thank you so much. You folks are the BEST! We are very impressed with the control and your excellent (outstanding) support - and have recommended your company and MetaDraw to multiple customers, companies and associates.
Thank you again,
Mike Kamish
|
|
From: "Alan"
Brindle, as before your solutions were perfect and the power of tlist continues to amaze me! I set the check boxes to 500 and OR'd the parameters and it is doing *exactly* what I need. I've spent thousands of dollars on controls and this is the best money for a control I think I've ever spent... I also changed the code to use the DefItemCellDef technique... Always happy to reduce the number of lines to execute. I wound up using the ItemCell technique originally as there are several ways to do almost everything in the documentation and ItemCell was the first technique I really understood would do what I needed. So, I appreciate the efficiency improvement, and I really, and especially, appreciate the Saturday support. Please quote me on my praise for tlist7... And you. Alan]
|
|
From: David Dormier
Brindle, Thanks for your help. It was very good in helping me implement the Tlist control in my application. I have an application that went from a 35 second load time using the MS Treeview to less than a second using the TList. In addition, the memory footprint of my application has decreased 3% - 5%. It's almost scary!!! Thanks, David Dormier
|
|
From: Tom Peters
Cliff,
After using TList for a little while, I really like the product and it's exceeded my expectations. Not having a normal help file slowed my learning somewhat, but the examples were very good. Overall even though its packed with features I found it quite easy to use. Still I'd like to have a help file.
Thanks, ** { Bennet-Tec Note - Customer was later shown that help file is included with TList }
|
|
From: Jeff Weeden Your services are very much appreciated and your workmanship has been above and beyond what we could have imagined. We will be seeking your services again for further control development as our program develops. We look forward to continuing our business relationship during the completion of our project.
Sincerely,
|
|
Jeff,
I am writing to commend Andrew and his team for some great work.
Twice in recent weeks we have reported significant interface problems with TList 7 that were introduced with recent patches. That alone is not great work
The first bug (multiple select) threatened to jeopardize a release date for our new product. We contacted Andrew in, I admit, something of a panic. He and his team got right on it - using the description and sample code that we provided - and turned out a fix in less than 48 hours!
Unfortunately, the second bug (a scrolling and focus problem) wasn't caught by our beta testers so it made it into the new product. A number of our customers tripped over it almost immediately and word spread fast in their online community. We needed to respond quickly and Andrew came to our rescue again. Working from an event tracking log that we provided, his team found the problem and, once again, they turned out a fix in less than 48 hours.
Bugs happen. But I have rarely encountered a development team that reacts with such personal commitment to excellence. Andrew recognizes that your product doesn't just affect your reputation, it affects ours. That's an attitude that is missing among many developers these days so I appreciate it when I see it.
We pride ourselves in being responsive to our customers. So when Andrew helps us to be a hero to our customers, he is a hero to me.
Keep up the great work!
|
|
From: Nigel Higgs Thanks Guys. Happy I think would be an understatement. We were using Microsoft's treeview and listbox controls on some of our programs, and they were taking 10-15 minutes to populate (30,000 to 90,000 records from a database), TList has dropped this down to under 1 minute. Nigel Higgs
|
|
From: George Padvorac Thanks Jeff. By the way, multi column support is a feature I've desperately wanted for years and will use it all the time. You guys are doing a great job on furthering the development of the TList - the best control I've every come across! George Padvorac
|
|
From: Jean-Marc Moulin I have ordered and received your product, and I would like also to thank you for allowing the demo version to be quite fully functional. It allows the user to really see all the possibilities of your product and to start development without losing time. I'm sure also that strong positive feedback will be posted on professional discussion groups (VBForums etc...). I will keep you updated about the APP I am currently building and that uses your Metadraw (it is a flat roof sketching program). Until now no drawbacks or bugs detected. Best Regards,
|
|
From: Preeti Reddy I'm a graduate student at the University of Florida and I've been using your control for the last few months for developing an application here at the University. On the way, I encountered a lot of problems but I found the Bennet-Tec customer service very efficient and friendly. I've always received prompt replies to my queries. Needless to say, even my latest problem has been solved. I'd like to thank everyone involved for all their help. I really appreciate it.......in the truly American way :-) Preeti
|
|
From: David Rosenberg I read your add in the April 2002 issue of Visual Basic, in the Product Showcase section. If you're like me, it's certainly refreshing to find out the big bucks spent on advertising is worth it! Your products are terrific, and the personal service is refreshing! Thanks again! David Rosenberg,
|
|
From: Katie Anglen Thanks for checking in with me on this defect. The fix you guys sent us works great. We were all very happy with the response time and the effort your team put into this problem. We won't need an upgrade right now but you will definitely hear from us when we do need one. Thanks again, Katie Anglen
|
|
From: David T. Sherley I have evaluated several tree controls and still feel that yours is the best, so keep up the good work. David T. Sherley
|
|
From: RHYU, JOHN To Whom It May Concern: I really enjoying using your TList and introducing it to friends and my customers. If you provide a programmable ActiveX Flowchart component, it will be appreciated from lots of application developers. thx/John
|
|
From: Alastair George Dear Sir/Maam, This is not a bug report but simply congratulation on producing such a great and stable control as TList. I purchased the vbx version many years ago as well as the latest version and have found it to be an extremely powerful and stable control. I have wasted many hours stuffing around with other company`s controls and know how costly poorly written controls can be. Well done, fellas, and keep up the good work. Al
|
|
From: Hans Preuer Dear Sirs, Thank you for your quick answer! That was the solution!!! Now, my ALLText Control works great. I use it for dynamically creating an Information CD in over 10 different languages. I also do all my reports with it! Thank you for such a great control!! Hans
|
|
From: Olumuyiwa Asaolu At Last! You've solved my problem and I am so glad. This shows that not only your product but also your support and customer service is TOPS. Thanks so much.
|
|
From: Russ Mellnick Thanks for keeping me informed about the advances of TList. I just want to say it is a great tool. Russ
|
|
From: Mark Vo
|
|
From: Cynthia Roth
|
|
From: Don Skupsky Very, very good. I programmed my tree just as you suggested . . . and it worked perfectly the first time. Thank you very much. This solution is simple and instantaneous. As you said: "it's just what the Doctor ordered." Donald S. Skupsky, President
|
|
From: Douglas A. Perry Hi Jeff: Thanks a lot for this sample code. It helps me considerably. I have been and will continue to be impressed with your company's level of support and quality of products. Regards, Douglas A. Perry
|
|
From: Aaron C. Newman Jeff, Thank you! We think your TLIST is great! We are a small company as well and as we grow we hope to use this control more and more. If you need any kind of reference customer, etc..., please let me know as we've been very happy with the product. Regards,
|
|
From: Andrew Hudson I am a registered user and have used your TList control extensively in an application I have been developing for past 5 months. Overall I'm as impressed as I was when I first decided to use TList and glad I didn't go for other tree controls. For me the value has been the complete flexibility, reliability and look/feel. I'm also looking forward to migration to .NET architecture at some point so TList7 will be a real bonus The alternative is to use MS Flexgrid which would be a real pain since I need to use combo boxes as well as a whole load of other TList capabilities. Kind Regards BPM Consultancy Services
|
|
From: Ilia TList is pretty good ActiveX control (this is the best grid/tree I ever seen before). It really works fine and gives great look to my application (which isn t finished yet). I m using Virtual mode very frequently, nested grids (itemgrid) and so on. Regards, Oris Co.Ltd
|
|
From: Josef Dirnberger Thanks for you help, I am using TList for an addon to Flight Simulator and whoever has written it is standing high in my most favoured list. Do not want to comment on the documentation but once one has mastered that, the product itself is excellent ! Please forward to the author and once again best thanks Josef
|
|
From : Richard Cassidy Thank you, the service and help I get from your company goes beyond a simple thank you, you guy's are great. Richard
|
|
From: Jim Russell Thanks for the sample code. It worked perfectly, and yes it does meet my needs. Thanks for taking the time to go out of your way to help me. I am very pleased with the amount of support you and your team are able to provide. Sincerely, Jim Russell
|
|
To: Bennet-Tec Your suggestions answered my questions quite comprehensively, but I have to admit that having spent a weekend with your excellent manual I already have a screen with little textboxes spinning away as the mouse moves. I'm becoming increasingly impressed with the standard of your software and documentation. With regard to MetaPrint especially, I am uniquely positioned to appreciate its qualities having spent the last three or four months producing a much inferior version. I just have some time trials to perform and then I'm ready to commit to MetaDraw for my output management systems. Again many thanks, Tony Rawlinson
|
|
From: Dan Hinrichs Thank you for your quick reply. Yes, your instructions did show how to accomplish what needed to be done. I have the demo version and will now go ahead and purchase the full licensed version. I have used TList for years and have thought it to be one of my best tools !! Thank you.
|
|
To: Bennet-Tec I've never worked with another company that had such good support as Bennet-Tec. I am now trying a new tack by using Active Server Pages. If this works I will send you the code. Cliff
|
|
From: Sean Grant You certainly have the best Tree around (for more than one reason) and I've seen most of your competitors. I'm already a Tlist user and a big fan.... I recommend Tlist all the time !! I use the Tlist control as a database explorer in my app. The tlist contains summary information from up to 50 database tables represented in a container/object fashion. When the user double clicks on a tlist item, the appropriate form is loaded. All within a MDI interface. The tlist on the left and the database forms on the right. It works and looks great ! I also use it to represent complex data input requirements. i.e. The user may may have to enter information in quite a number of forms. Using dialogs I determine what information has to be input and I represent this on the Tlist. Then using the search facilities, I work through the tlist and present each form in turn to the user for completion. The user can see exactly where they are in the process, and I can strictly control the flow of the input. My users are thrilled with the interface and I am very happy with a solid product. So thanks for a great product and for your consistently good support. Sean Grant
|
|
From: John Doran We are very grateful for all of your assistance and the manner in which you handled our correspondences impressed us enormously. It is very refreshing to receive technical support without having to chase up calls and e-mails ad nauseum. Please do keep up the excellent work; you are setting a standard which hopefully others will jealously try to emulate. Thanks again for all your time and effort. Yours very sincerely, John Doran
|
|
From: Jonas Kello Lundberg Hello, Thank you for the sample code, excellent stuff! My Application now works much faster! Best Regards, Jonas Kello Lundberg
|
|
From: Ohlson, Breck Bennet-Tec, I first want to say that I am amazed at the speed of your Tlist product. I am also pleased with the emerging object hierarchy. The amount of data that I have to work with ranges from a small list of 10 to a few hundred items to as many as 100K or more. Our current tree would take in the order of 7 minutes! to load the tree, and Tlist was able to cut that down to under a minute. Breck Ohlson
|
|
From: John Touloumes
Thank you for your prompt response and your excellent solution. The searching feature was the last of my pre-sale questions, and TList seems to be the best solution for our treeview needs. On top of that, your courteous and knowledgeable service assured me that Bennet-Tec is a company I am confident in doing business with and having as part of our company's programming resource base. I'll be placing an order shortly! Sincerely, John Touloumes
|
|
From: Jason Andersen Thanks for checking in! The evaluation went great. You guys have a great support staff. We purchased one license and may end up purchasing one more. We are really digging this control. Some feedback on the in-place editing controls: The code seems solid for a late beta/first release. I didn't get any unexpected behavior. I'm currently using the checkbox and combobox sub-controls. They work great and have opened up a ton of possibilities! My all-time top of the list wish for the combo-box would be type-ahead selection behavior similiar to the combo-box in MS Access. Some general feedback on the control itself: I love this control. We have a database that keys entirely off of a hierarchical table and this control is *exactly* what we needed. I was hesitant at first to use a third-party control but this one seems really solid. I like the fact that you still use the older windows help system. The context-sensitive help is *really* fast and delivers the same info. VB6's context sensitive help is mind-numbingly slow even after the entire thing is installed on my hard-drive. It would be nice to see more hyper-links developed within the help system. You often reference other topics within a help topic but they are not hyper-linked. Us developers are a lazy bunch, you know... The TDesigner app is great. It's a nice way to explore all the properties of this control and see the effects they have. Developing against this control without that app would be very difficult. I hope this feedback helps you out. You guys have created a nice control with good support to back it up! Jason Andersen
|
|
From: Manning, Doris You must have been reading my mind. In-place editing is exactly what I was struggling with late yesterday afternoon. I'm still in the process of upgrading VB applications that used the TList3/Pro. These applications control everything from the scheduling of production on our machines to the shipment of the finished products. The Conversion wizard has been a very big help here. Particularly when we migrated from TList3/Pro to TList5. The biggest advantage so far with TList5 and TList6, from my perspective, has been the ItemValues property because I can use it to imitate an Access "multi-column" listbox. No more cycling through the list contents to see which item(s) the user selected, extracting the lookup key from the item, and using it to dig through the recordset for key information. I have the 5 or 6 hottest pieces of information safely tucked away with each line item and it has tremendously speeded up my processing times. I also love the flexibility that the TList control gives me and how easy it is to change from a List to a Grid in a few simple steps. My upgrade download just finished so I'm off to see what magic I can create with my new toys. Thanks again, Doris Manning
|
|
From: Thomas Thompson We evaluated a lot of different software packages to use for our new Drawing Board program, and MetaDraw was clearly the best. MetaDraw is flexible enough to use for a simple drawing program and powerful enough to use for an advanced CAD system. The perfect zooming and scrolling, complete control over the logical coordinate system, and an unlimited number of tags for each object on the drawing make the potential uses for this software virtually unlimited. MetaDraw is really an excellent control. Thomas Thompson
|
|
From: Higgins, Brian Your suggestion works great! Love the tool! Because the tool is so powerful, there are many methods to choose from and sometimes I overlook the obvious method to use. Thanks again for the outstanding support. Brian Higgins
|
|
From: Jachter, Howard A million thanks. I really appreciate this level of support. This is a huge help. I will recommend your excellent products and support to my developer/IT colleagues. Howard Jachter
|
|
From: Jacky Tu Dear sir, We've already purchased TList Pro by one of my colleagues. His name is Tomas Liu. The software have been installed and used in a project. We're very impressed by this powerful component and think it's worth to buy. Best regards
|
|
From: David Morrison My evaluation of TList is good. It definitely has served its purpose with what we needed to accomplish with our software. The help manual is well-documented, however missing code examples in some of your methods and events is one thing that could be improved. Thx, David
|
|
From: Delahanty, Jim Gentlemen, It is a tribute to your skill in programming that I only have to contact your company about once every four years, and then only for registration and upgrade information. Nice work! :^) We originally purchased your product back in 96, I think. We want to upgrade from the TList version we are using now to the current version of Tlist. It looks like a nice upgrade, and does some things I programmed around back in 98... Looking forward using it! Jim Delahanty
|
|
From: Michael J Lawrence My project came to a screeching halt just over a week ago when I discover MS treeview was unbearably slow with large amounts of data. I have since prototyped every treeview available and have been furstrated, disappointed and discouraged. Then I tried one more product: TList pro. Suddenly, the sun was shining again. Not only is the control fast, but it provides a superior level of functionality and flexibility. I am able to do what I want to do and FAST! With TList pro, my project is back on track and I'll be able to get off the porch and run with the big dogs.
|
|
From: Rob Ogle Actually I talked to you about this yesterday on the phone. I originally sent the email, but later decided to call. I needed to use the COPYxxxx methods. They are working great! Thank you for following up with me, both yesterday and today. You have shown excellent customer service. I put a great deal of importance in how eager a company is willing to work with me. Thanks for your help (again)! Rob
|
|
From: Larry E. Marshall We use TList from Bennet-Tech and it has consistantly proven to be faster in our testing than Sheridan. Loading 10 - 10,000 records was always faster and significantly faster with more records. It also provides us many extra features. Your tech support also is good. I e-mailed a question a couple of weeks ago at 4:41 pm CST and received a response at 5:25 PM which while it didn't solve the problem, offered several solutions that eventually got me there. We are impressed and plan to upgrade to the new TList version soon. Larry
|
|
your comments. We welcome your feedback. |
Copyright© 2003 Bennet-Tec Information Systems, Inc. All rights reserved.