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Seapine Software - TestTrack ProTM |
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Support |
Seapine Software offers world-class technical support subscriptions for all of our products. Our technical support services are staffed by highly qualified technical support engineers ready to solve your installation, usage, and maintenance issues. Our flexible support options address the needs of all companies large or small. Each level is designed to provide you with the access to technical support you require to keep our products and your team running at maximum productivity.
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Basic Support
Basic Support is free and provides unlimited access to our knowledgebase and online user-to-user forums. Basic support also includes access to our downloads area. Basic support does not include email or telephone support, nor does it include software upgrades.
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Premium Support
Premium Support subscriptions include all of the features of Basic Support plus unlimited phone and email access to our engineers. This support level also gives you free updates to the latest versions of our software.
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NOTE: Premium Support is available at no charge to customers evaluating our products and for the first 30 days after your purchase. |
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Printed Documentation
Our products come with comprehensive online user manuals in Adobe Acrobat Reader format and also include online help. QA Wizard ships with printed user manuals. Printed user manuals for TestTrack ProTM are available for an additional cost.
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Money-Back Guarantee
All of our products come with 30-day, money-back guarantees.
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